Refund Policy
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If you are not happy with your purchases or the product is damaged the item bought must be returned within 14 days.
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In case the product is damaged when receiving it the buyer should notify us at info@nirvanagroups ,subject (HON) within 24 hrs of receipt and the goods returned within 14days of purchase.
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In both the case the product labels should be attached and proof of purchase enclosed.
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We will replace that particular piece with the same piece. If that particular piece is unavailable you can select another piece from the current range up to or equal to the value of the piece that has this manufacturing fault.
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Please note that all exchanges other than damaged or wrong orders carry postage charge.
Pricing
- Our prices exclude the10% Goods and Services Tax.
Product Availability
We sometimes experience greater demand for an item than expected or an unforseen delay in the shipment of goods. In the event of a delay you will be advised at the time of order placement.
Payment
Payment may be made by credit card; we accept Visa, Bankcard or Mastercard. In this regard, you are responsible for providing a valid credit card number with available credit at the time of purchase. You represent and warrant that you have authority to use any such credit card.
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All payments via paypal implies surcharge of 2.4%
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Alternatively direct wire transfer can be made via your online banking .Please email or fax us the receipt of payment at payments@nirvanagroups.com.au Wire transfers can be made to the following account.
Account Name: Nirvana Groups Pvt Ltd
BSB: 062 421
Account: 1029 5147
Bank: Common Wealth
House of Nirvana is solely owned by Nirvana Groups A.C.N 143 754 394 and is the trading name .
Handling and Delivery Charges
The products you purchase on the Nirvana Groups web site will be dispatched to your nominated address via reliable Network. A safe, reliable and efficient service, delivering to most areas across Australia.
Note that fees vary according to how you order.For example the seperate rates are applicable to statue ,Coffee depending on the order.We advise that you request for the shipping charges before you place an order.
However the regular charges for Wall Paintings are listed below.Nevertheless we reserve the right to provide varried rates depnding on the goods you order.Please also note that all our orders are shipped via AustPost.
Regular $8.00
Access to the products and services available through this website are subject to the following terms of use.
Acknowledgement and Acceptance of Terms of Use
You should read and familiarise yourself with these "Terms of Use" before you use this House of Nirvana website. By using this website, you expressly agree to these "Terms of Use ". They are amended from time to time & you acknowledge that you have read and understood them. You also agree that any information that you provide to us will be true, accurate, current and complete and that you will maintain and properly update your personal profile as required by House of Nirvana.
You should always check this page prior to using the site to make sure that you have a current understanding of the Terms of Use. If you do not agree with these Terms, you must discontinue your use of this site.
Governing Law
This agreement is governed by the law in force in the State of New South Wales, Australia.
Intended Use
If you are under 18, you should speak to your parents, your guardian, or a responsible adult and obtain their permission to use this site. Members who seek to use this site must be 16 years and older.
Disclaimer and Limitation of Liability
The information, materials and services contained on this site are provided to you "as is," and "as available". By provision of the site and the information, materials and services contained herein we do not provide professional advice or services. All tips and hints, suggestions and references to 'remedies' should not be relied upon without reservations; you should not act on the basis of anything contained on this Web Site without first obtaining specific professional advice.
We do not warrant or guarantee the accuracy, adequacy or completeness of this information and materials, and expressly disclaim liability for any errors and/or omissions in this information and materials. To the maximum extent permitted by law, unless otherwise specified, we disclaim all representations and warranties of any kind, whether express, implied or statutory. In addition, we do not warrant, guarantee or make any representations regarding the security of accounts, or that this site is free from destructive materials, including but not limited to computer viruses, hackers, or other technical sabotage, nor do we warrant, guarantee or make any representations that access to this site will be fully accessible at all times, uninterrupted, or error-free.
To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with (1) use of this site, or the inability to use this site by any party; or (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.
Dispute Resolution
Any Member or Client dispute arising in connection with these Terms of Use or in connection with your use of the website which cannot be resolved by good faith negotiations between us shall referred to mediation or to arbitration by agreement between us. |
